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 | Main » Telecommunication
Many consumers have had the experience of hearing a sales pitch and being sufficiently impressed to purchase the goods or services, only to find that the reality was somewhat less than anticipated. When the purchase involves a device or service that we tend to rely on daily, and which potentially binds us to that service for years to come, this can be a very bitter pill to swallow. With cell phone plans that typically span two years, buyers need to be sure that the service as well as the phone itself will meet their expectations. Smart shopping up front can certainly go a long way in assuring that consumers get the cell phone and service that they expect. Assuring that the cellular provider has adequate coverage in areas where an individual needs to routinely place or receive calls can help reduce the likelihood that dropped calls and gaps in coverage are problematic. Such issues are one of the most frequent reason
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Whether a consumer is new to the world of cell phone plans or simply trying to select the best plan to control their costs, understanding the minutes involved is key. Matching the number of "free minutes" in a cell phone plan to an individual's usage is the primary factor in avoiding extra fees and in assuring that the monthly bill is not higher than necessary. If there are too few minutes in a given cell phone plan, the user may routinely exceed the plan limit and pay a high per minute rate for the extra talk time. If all of the available minutes are not used however, a plan with fewer minutes, and potentially a lower monthly charge, could save the user significantly. To be able to really understand cell phone plans and make comparisons, consumers need to understand the common terminology related to the all important minutes described in the plan.
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Because our cell phone typically accompanies us everywhere, unwanted calls to them take on a particularly annoying and sometimes frightening tone. Errant telemarketing calls or spam in the form of text messages can interrupt at inopportune times and can carry a charge to the receiver either in the form of minutes or cash. On the other hand, harassing calls can be not only inconvenient but threatening as well. Questions regarding how to reduce or eliminate unwanted calls to a cell phone are one of the most frequent topics presented to customer support forums in the cellular industry. Certainly there are steps that all cell phone owners can take to combat the intrusion and expense of unwanted calls and text messages as well as additional safeguards that are specific to individual cell phone models. Becoming familiar with the protective features offered via the cellular provider is easy via their website in most cases
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The history of the cell phone has seen an evolution from simple communication devices to the smartphones that are prevalent today. With these more advanced cousins of the original cell phone, internet capabilities such as text messaging and web browsing, audio and video playback, and the ability to sync up with a PC have been added to their work load. For busy consumers who want to increase their connectivity and productivity, a smartphone is an excellent option to provide the access and tools that are needed. Once the decision is made to move up to a smartphone however, purchasing a web enabled cell phone is only the first step in the process of getting started. Cell phones operate in conjunction with a voice plan from a cellular provider; when using such a device for internet related functions, the user must have a data plan to make the appropriate connection. When considering
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Our cell phones are a life line, a work tool, and in some cases, the tie that binds families. To be without a cell phone is unimaginable for many but it is a reality that they are faced with at some time as record numbers of handsets are lost, stolen, or rendered useless each year. However, in a nation that attempts to insure every possession, cell phone insurance is available. Numerous insurers have popped up in recent years promising to end the turmoil caused by the unexpected absence of these handy devices. These companies reassure us that we won't go more than a matter of hours when a cell phone is stolen as they strive to quickly resolve claims and replace our valuable goods. But is this insurance really cost effective? Does it provide the service that consumers anticipate? Potential buyers need to take the time to seek out the details of a policy before deciding that such insurance is a solution to the issue
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As most have heard, cell phone plans around the globe are not all the same. Some have even said that cell phone plans in the US are more costly than those in many other countries. The reasons provided are many but one of course is that nations such as Canada and the US are larger and many people live more remotely than in most European countries or Japan for instance, thus the costs for the infrastructure are greater. One of the common points made, is that in countries such as Japan, Russia, most of Europe, China, and Australia, cell phone plans do not charge customers for incoming calls where as the majority of US cellular providers appear to be double charging calls by billing for the outgoing call and an incoming call. Whether a caller and a receiver of the call pay in cash or in minutes, two charges for a single call seems unwarranted to many consumers in view of the long standing history of billing for landline calls in which only the calling party pays when per call charges a
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