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Main » Customer Service
If you understand a language then you will understand to a large extent the culture that goes with it, and if you understand the culture you will pick up on subtleties that you might otherwise miss. In any negotiation or business relationship the more you understand about the needs and wants of the other party the more likely you are to be able to reach an advantageous outcome (for both sides). This is well recognized, but less widely taken into account is the favourable impression that speaking another language gives about you, and this is what I want to consider.

In the international business world of today the English speaker is at a disadvantage in this regard because the international language of business is English. If you are not a native English speaker the obvious language to learn is English, whereas if you are and you want to learn a new language where do you start? Spanish, Chinese, Japanese, Russian or ... Read more »

Category: Customer Service | Views: 280 | Added by: ratu | Date: 11.23.2010 | Comments (0)

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